Hero is pioneering an entirely new way to shop, connecting more than 350 million online customers live with expert associates in-store. Through chat, curated style recommendations and livestreams straight from the shop floor, our partner brands including Harvey Nichols, LVMH, Ted Baker and J.Crew are transforming their idle associates into on-demand personal shoppers and their analogue shops into digital smart stores of the future.
didici is a new ‘do-it-for-me’ (DIFM) technology platform that allows retailers to see all their performance data through one central platform to identify and make, tactical and strategic decisions.
didici combines retailers’ data from multiple sources and platforms; such as sales, labour, shrinkage, footfall, weather, through to mystery shopping, csat, social media monitoring and more, in their native format, into one place.
Creating a single view and version of the truth, didici provides retailers of all sizes with the benefits of big data and business intelligence outputs through an affordable and scalable platform.
Unlike Big data and BI platforms, didici has been developed to be used by all levels of a business. Using outlier identifications, predictive and prescriptive analytics, combined with intuitive graphics, didici reduces the time users need to battle with data and potentially missing anomalies that could have significant impact on the business.
Incredibly easy to use, and fast to deploy, didici immediately shows users all their critical business information, where they should focus first, and predicts and prescribes what they should do next.
Freetail Ltd was established in 2016 and it is located in Tel Aviv, Israel.
Our innovative, patent-pending products use laser-based technology to release the retailer and end-consumer from everything that gets in the way of the shopping experience
Freetail introduces unique products for the ultimate automated shopping experience. The laser-based technology manages everything from innovative logistics systems for shelving management to autonomous checkout. This breakthrough automation easily integrates with the existing store without changing a thing!
As opposed to existing technologies that are very expensive and impractical, our technology costs significantly less and allows every retailer to enjoy total freedom:
The freedom to earn more with ease, the freedom to manage and optimize better, the freedom to provide outstanding service, the freedom from any invasion of privacy, the freedom to cut costs, the freedom from lines and cashiers - The freedom to enjoy retail as much as the best of what life has to offer.
Aculom Limited have exclusively partnered with Tokinomo to deliver the most effective and innovative POS marketing solution to the Retail Marketplace in the UK and ROI.
The Tokinomo patented device has unique technology including micro sensors, motion detectors and bespoke robotics that bring brands to life and literally propel products out from the shelf in the most eye-catching way.
Remote programming and voice file upload supports individual campaigns that when combined with our enhanced light functionality brands are illuminated making them even more visible and truly bespoke.
The Tokinomo technology was recognised with the “Innovation Trail Award” at Europe’s leading event for the retail industry, RBTE at Olympia, London in May 2018.
This exciting ground-breaking technology will be available in the UK and ROI from October 2018.
Tokinomo… enhance brand awareness and ultimately turn shoppers into customers.
Sideways 6 exists to build better businesses through employee ideas.
Our integrated approach removes the barriers to innovation, ensuring more ideas are shared - and the best ones are brought to life faster.
Find out why over 3 million employees from the likes of Sainsbury's, British Airways and Rio Tinto trust the Sideways 6 approach at www.Sideways6.com.
TokyWoky is a "Live Community Chat" solution, that allows shoppers to engage effortlessly with each other whilst browsing your e-Commerce site. Increasing sales and decreasing customer service costs through the use of your organic online Customer community.
Increasingly AI helps retailers including Samsung, Reiss and LoveHoney grow incremental basket value. The platform provides AI driven bundles and upsell/cross-sell opportunities based on any customer behavioural trigger.
We’ve had incredible results of +15% revenue uplift and +12% aov uplift. Most recently, we WON Online Product of 2017 at The Retail Systems Award and Runner Up Best Retail Tech of 2018 at Retail Week Awards.
OneStock is an omnichannel software suite which allows retailers to trade all stocks intelligently and profitably through a combination of stock unification, sophisticated order orchestration and efficient store operations.
Come and discover the various OneStock scenarios, enabling deployment of an omnichannel strategy in a matter of weeks: Ship From Store, Click & Collect, Order Orchestration, Reserve & Collect, Web to store, …
As a result, OneStock has multiple referenceable client cases where online availability has increased dramatically and an uplift of between 15-22% in online trade has been experienced immediately.”
Seloy Live Ltd
Seloy Live Ltd provides customised glass surfaces that enable immersive interactive augmented customer experiences.
Seloy Live’s unique glass products can be utilised wherever a stylish and innovative surface is required, from retail to healthcare and anything and everything in between. Visualize a genuine retail shopping window, glass facades being utilized as marketing surface that won’t block the view to the inside of the building; or boardrooms and lobbies with a new visual look that can be changed at the push of a button, depending on who’s visiting! Imagination is the only limitation with Seloy Live solutions!
Seloy Live's parent company, Seloy Oy, boasts decades of knowhow in glass, windows and their derivative products. Seloy as one of the largest manufacturers of glass elements in Finland is a pioneer in manufacturing insulating glass units, and is now enabling SELOY LIVE to re-invent the possible uses of glass.
Yapster is the chat app for retail and hospitality teams.
Our app powers effective, GDPR compliant, communication at scale for companies with multi-site, ‘deskless’, workforces.
Staff can send 1-1 and group messages, initiate flash polls, and post to the social newsfeed - all they need is a smartphone.
Unlike WhatsApp and other free-to-use platforms, Yapster is under the full control of our customers and allows colleagues to interact in a secure, closed environment. It also integrates with existing HR and operations systems, which makes administration effortless.
Some of the UK’s biggest retail brands are already using Yapster to drive sales, improve job satisfaction and lower staff turnover. We’re proud to work with some of the best names in the business, including Ann Summers, Caffè Nero and Krispy Kreme.
Prefixbox's eCommerce search tools drastically improve product search engine efficiency to boost webshops’ conversions and sales. A strong search engine is a critical part of a webshop’s success, but is often overlooked – even though 50% of online revenue comes from the search function. A good search quickly directs users to the products they want to buy, suggests relevant alternatives when no products can be found, and provides detailed analytics to help you make informed business decisions.
Our easy-to-integrate intelligent search continually learns and improves over time through automatic updates. We offer our products in a flexible way because we know that every shop is unique. Our products are sold individually so you can pick what fits your needs and our monthly subscription model keeps you in control of your spending.
Our products, along with our detailed analytics, help webshops reach peak performance.
Search, on your terms.
Transformational retail tech for fashion that puts the ‘person’ in personalisation and the purpose back into ‘bricks and mortar’.
Helping product find people rather than people finding product.
HOLM licenses an in-store application which matches shoppers with available clothes according to body shape.
It’s an ‘Express Styling service’ and a magical shopping experience. Turning staff into highly productive stylists, without the costs or training requirements associated.
After a simple two-minute measuring process, customers can view the garments that will look great on their individual body shape.
Thereafter, using their shopper profile, HOLM’s machine learning algorithms work across all sales channels to continue recommending clothes the customer will look fabulous wearing.
The results? Motivated in-store teams, now digitally empowered to give great service. Increased sales. Delighted customers. Powerful data insight. Rapid returns on investment.
HOLM’s USP? Precise recommendation from the first minute – winning shopper trust and loyalty on their first visit.
Business users across the Retail industry are frustrated by the complex data world – they don’t have the ability to access insights from their own data in a quick and easy way. They need an effective way to realise the enormous potential of their customer data and make better business decisions from it.
With the right tools, they can – and that’s where we come in.
Polymatica is a data science company, pioneering new and accessible ways for businesses to understand and use their data. The Polymatica platform uses embedded intelligence to deliver results and insights, at incredible scale and speed. Focused on business users throughout an organisation, Polymatica offers intuitive data analysis software, assisted decision-making solutions and visual storytelling tools, as well as consulting services and training designed to build the expertise of our clients.
ZigZag Global is a software solution to help ecommerce retailers manage returns domestically and globally.
The ZigZag platform connects major retailers to a global network of over 220 warehouses to over 50 couriers and 26 marketplaces in over 130 countries - all from a single integration. ZigZag uses predictive analytics to understand the most cost effective and energy efficient route to work out if a retailer should hold and resell returned products in local markets or bring them back via consolidation.
ZigZag's mission is to help retailers become more sustainable whilst cutting costs by up to 57% and improving the speed of customer refunds by getting stock back in the supply chain more quickly. Clients include Selfridges, TopShop, GAP and DHL.
ZigZag is listed in the Retail Tech Top 50, The StartUps Top 100, Disrupt 100 and ZigZag recently won the 2018 World Post and Parcel Awards for Ecommerce and Innovation, 2018 Postal Pitch in Washington, 2018 Millennial 20:20 Ecommerce Enabler, 2017 ShopTalk Startup award along with a 25,000 Euro prize. It also won the 2017 Sustainability Award in Milan, 2017 Innovation Award at IRX, StartUps 100 Winner 2017. 2016 Global award at the World Retail Congress in Dubai for innovation, Mark of Excellence - Disruptor of the Year 2016 - Supply Chain Awards, Winner at London Technology Week – GetInTheRing. ZigZag is also proud to be a member of the Ellen MacArthur Foundation.
Retviews helps fashion brands improving the monitoring of competitor’s activity on the market. It delivers strategic insights on their competitive environment that enable to market the right products, set the ideal prices and promote smartly.
Shorten fashion cycles and ever-changing trends require not to rely solely on intuition anymore. Modern retailing needs an analytical tool capable of delivering insights on a large amount of different brands and products. Leveraging the power of data enables fashion brands to gain a competitive edge turning assortment decisions into a successful mix of art and science. Retviews processes millions of fashion data into dashboards that are accessible on a user-friendly interface. Fashion retailers are able to monitor any brand in the world, analyze thousands of products at a time and work with real-time data.
Retviews is the leader on the French market working with companies such as Pimkie, Etam and SMCP.
Better service, new customers : with Alcméon, leverage the power of messaging and prepare your business for "conversational commerce"
Alcméon is a unified SaaS Platform which centralizes all your customers messaging streams in one point. Tweets, comments on your Facebook wall or on an Instagram post, direct messages on Messenger or WeChat, conversations started in your app or via a web widget… Alcméon captures all and gives you the tools to offer a premium service 24/7 at scale with its powerful hybrid technology combining seamlessly AI, chatbots and human intervention.
Greendeck empowers fashion brands and retailers with dynamic pricing and competitive intelligence to make better pricing and promotion decisions, using artificial intelligence. This results in higher revenue and better margins. www.greendeck.co
Companies spend millions each year recruiting additional staff. But what if you had the chance to reduce this spending by up to 30%, just by better assignment of your current workforce? Andjaro helps to load balance your employees and contractors to ensure they are utilised where they are needed the most.
We can help part time/ casual workers to request additional shifts and can also assist with the redeployment of staff rolling on and off client projects. Andjaro’s unique algorithm finds the best match in real-time, based on a number of factors including availability, location, commute time, job role, skills and competencies. The end result is increased operational efficiency and lower labour costs as well as a more engaged workforce.
Hoxton Analytics provides highly-accurate footfall, gender, capture rates and occupancy data, based only on observing visitor footsteps. We never collect any personally identifiable information and are fully compliant with GDPR.
Retailers benefit from detailed insights on pedestrians passing, entering and dwelling instore. This data can be used to populate highly-accurate conversion funnels, assess ROI on marketing and visual merchandising activity, inform business decisions ranging from staffing levels to landlord negotiations and benchmark store performance over time.
We utilise low-level cameras that point down at the floor to avoid people's faces. Our patent-pending AI algorithms convert footsteps into highly accurate data and rich insights. This data is manually audited for accuracy every day and delivered to customers as a service via our proprietary, real-time dashboard and a comprehensive range of APIs.
In short – accurate, private & insightful pedestrian data.
Omnitude is a pioneering blockchain business. Focused on bringing the benefits of this new disruptive technology to future facing companies that recognise it’s transformative role in bringing real‑world commercial advantage.
Both businesses and customers can benefit from our blockchain middleware plug and play platform. Omnitude’s blockchain ecosystem allows data to be pushed, pulled and merged into data flows that are, secure, transparent and immutable. Allowing businesses to adopt this new technology without having to replace current systems whilst ensuring customers are in charge of their own personal data, without having to have it stored in centralised, vulnerable data silos.
Take a look around, we are in the vanguard of real world adoption today… not tomorrow.
Swoop is changing the way large multi-site retailers plan, manage and track their in store marketing campaigns. Swoop’s co.lateral is a leading marketing operations platform that helps streamline the complex task of planning and delivering in-store marketing campaigns, across print and digital channels. It enables retailers to rationalise their activities and move to an Omni channel future.
The market for in store marketing is worth over £2 billion a year in the UK alone and is fraught with waste, inefficiency and lost sales opportunities. co.lateral removes the guesswork, errors and delays whilst unlocks new revenues from compliant marketing messaging.
co.lateral has been developed with major UK retailers. It is a unique end-to-end collaborative tool that allows retailers, to work with staff, 3rd party suppliers in real time to audit store marketing, capture data, ensure marketing compliance, build and distribute complex in-store marketing campaigns.
Retailers use co.lateral to audit their fixtures and fittings in store, amend the campaign planning process across vast print and digital outputs, tender for production, streamline delivery and installation and track effectiveness and store compliance.
By incorporating data from campaign execution alongside sales data, retailers can save millions in production spend and staffing costs a year, whilst unlocking increased revenues and better engaging customers in store.
At Park, we design mobile experiences, loyalty programmes and promotions that help businesses to engage customers more effectively; attracting new customers and encouraging existing ones to spend more, more often.
Our solutions are powered by our secret weapon, The Magic Stamp! It uses no batteries or tech. integration, and replaces traditional methods of identifying customers (QR codes, barcodes, swipe cards etc.). The Magic Stamp brings the human interaction back to loyalty - by simply stamping a customer's smartphone, a merchant can award loyalty points, redeem vouchers, giftcards and rewards. All the merchant needs is a Stamp, so set up is super simple and now accessible to outlets unable to use integrated solutions.
A unique customer experience, teamed with all the benefits that businesses care about - analytics, insights and a new marketing platform.
Kindergifts is an online invitation platform that enables children to get a dream gift from their friends and give back to charity when they celebrate.
Over £1bn a year is spent on children’s birthday party gifts. At a typical party, a child receives 20 little gifts worth £10-£20 each. Parents are concerned about the amount of presents, lack of appreciation, clutter and waste. It’s also costly and inconvenient for the guests to buy so many last-minute presents. Most concerning is the social disconnect: 4m children in the UK live in poverty and never get the things they actually need.
Our platform allows parents to club together for a group gift and a charity chosen by the birthday child. Through the invitation process, the parent and child choose a dream present, a local charity and a % of the party proceeds they wish to donate. Instead of buying individual presents, guests have the option to contribute towards the child’s birthday wish. So, the child gets the perfect gift they want and learns to share with those in need.
We help parents transform gift waste into meaningful presents whilst supporting local charities and teaching kids good values. We’d love to partner with UK retailers to improve gifting economics from low-end to high-end gift purchases and help society along the way. Our gifts selection process is also an opportunity to build brand awareness and social responsibility credentials with a much younger audience than otherwise.
"Metidia's game technologies help retailers to make the commerce more human-friendly. We design games (AR, Puzzle, competition games, sports, arcade) to help retailers to attract, convert and raise loyalty - including drive-to-store- among Digital Mums and Millenials.
Few people want to download a retailer's app, many want to play and entertain. We transform that human desire into business opportunities."
Roialty is a customer profiling and digital loyalty marketing solution, chosen by international brands and agencies to turn anonymous data with no value into lifetime-loyal customers.
Roialty proprietary technology automatically classifies interactions in real-time, leveraging AI, ML algorithms and scalable architecture that manages billions of events. And aggregates them into a customer centric view to deliver actionable insights and personalized calls to action.
By leveraging social media data to understand personal interests and values, Roialty creates customer segments and observes these in real-time to give retailers more insight to help tailor marketing strategies and to improve the overall customer journey across digital channels and physical stores.
Founded in December 2014 by a team of experienced internet-focused managers from KPMG, NTT DATA, ORACLE together with talented digital native entrepreneurs, is now supporting innovative leading clients in FMCG Retail, Finance and Media markets.
Building a loyal customer base is a priority for most retailers and brands, and Roialty is here to help!
PostTag is a last mile delivery technology provider that improves final mile productivity by more than 20%.
Our platform gets people to the right front door first time. Our solution is the most accurate in the market and also fully automated - so that the consumer sees the benefit but doesn’t need to provide any validation.
PostTag provides final mile operators with pinpoint accuracy via a simple plug-in solution using our API. Our improved customer service is frictionless whilst drivers, couriers and riders love the ability to find addresses accurately without wasting time searching for addresses.
PostTag is transforming final mile service in the UK.
Specialists for post-purchase communication. ParcelLab, closes the gap between retailers and their customers during delivery. The company provides an eCommerce solution for intelligent delivery monitoring and automated customer communication - regardless of logistics service provider. With this solution, retailers can identify customer-relevant events or delivery deviations and link them to automated customer communication via relevant channels such as e-mail, SMS, Facebook or the retailer app.“
See Fashion is an omni-channel personalisation and customer insights platform that enables retailers to deliver personalised experiences to new and unidentified shoppers. We help retailers overcome the $230bn data gap to understand what their customers want at any touchpoint, across any channel. We do this by tracking shopper behaviour across a network of ecommerce stores, including browsing/purchase behaviour and search queries, in a secure GDPR-compliant way. We then apply our unique machine learning and cutting-edge computer vision techniques to generate real-time customer insights and seamless customer experiences that convert, even if they are visiting your store for the first time.
We are a team of award-winning retail, e-commerce and data experts who are passionate about helping you leverage the power of data to deliver great customer experiences.
The VeeaHub for Smart Retail implements a highly-flexible platform to deliver a range of applications and services that enhance the consumer experience and improve business efficiency today. The Edge Computing solution can be deployed more rapidly, efficiently and cost effectively than any other solution available, while leaving the existing IT network and applications either mostly intact or replaced only to the extent that the retailer desires.
Veea offers a cost-effective and high performance “plug and play” cloud-managed edge server, along with a secure IoT hub solution supporting a wide range of applications for the retail environment. It resides at the edge of the network in a store or branch of office and supports the ability to offer services that previously were not feasible through cloud-based networks. On a stand-alone basis, a cluster of servers can create a wireless and/or wired “private cloud”. The solution’s open software platform permits upload of apps developed by third parties providing for a wide range of solutions and applications to be offered through a customizable application store.
Through an enterprise grade app store, complemented by white labelled smartphone apps retailers and their partners can provide services that are privately labelled, integrated with a retailer’s or a third-party developer’s apps, through the provided SDKs and APIs. The range of applications that can be deployed are unlimited including; Mobile Point of Sale, Payment Processing, Digital Signage, Beacon Management, IoT Sensors, Peer-to-Peer Communications, CCTV, Searchable indoor maps & directions to specific products and Public/Private Wi-Fi
Yosh.AI Fashion Shopping Advisor “Siri for fashion shopping”, is your personal advisor which, based on your preferences, body type, lifestyle, recommends personalised products, so You look your best and feel great about yourself. Your personal Concierge on Google Assistant, Alexa, Messenger, is your trusted shopping advisor whenever you need her to have enjoyable shopping thanks to the newest AI technology including voice recognition and visual search. This, and other AI solutions including automated tagging, developed by top AI scientists, offers users personalised enjoyable shopping experience and global apparel retailers access to the newest technology within conversational commerce, grow their sales through creating added value for the users, loyalty and optimising the cost through automation.
ThirdEye is a young London-based start-up building advanced machine learning algorithms to allow computers to understand and respond to human behaviour on CCTV cameras. Thereby, it helps brick-and-mortar retailers increase in-store productivity. The software sits on top of CCTV cameras to analyse stores and generates insight like what customers are looking at and interacting with, when a queue at a check-out point will develop, where staff are deployed, when a shoplifting occurs and how full shelves are. This insight will be integrated to new solutions, such as reduction and prevention of shrinkage and stock-outs, A/B testing for brick-and-mortar and elimination of flash queues. Also, all data get anonymised even before processing, which ensures full GDPR compliance. By augmenting in-store colleagues with technology, ThirdEye makes them do their job twice as efficient.
Taggstar delivers real-time, social proof product messages for eCommerce. It’s statistically-proven to increase conversions by an average of 4-12% for customers including Shop Direct, N Brown, Missguided, TUI, Alpharooms, Hotter & House of Fraser. Taggstar shows the behaviour of other shoppers including product popularity, trends, scarcity and reviews, encouraging others to buy. The software has received eCommerce award shortlistings for its work with Shop Direct and 2017 and 2018 industry award nominations from Drapers, Tech.Awards by Retail Week and Retail Systems for its work with N Brown and Missguided.
Amoobi is a shopper analytics company specialising in retail. We have developed an unique technology, that allows us to track the full unique path of shoppers across a store, with centimetre level precision and high sample rates.
This enables us to provide tools to help retailers optimize their store performance: store concept design, merchandising testing, promotions optimisation, category management, staff scheduling, queue management and more.
In turn, we identify opportunities for sales uplifts (up to +13% like for like delivered so far) and multimillion pound cost saving opportunities for our retail partners, thus delivering significant ROI on our installations.
Why not drop by stand 126 on the Startup Mile to meet us and find out more?
Proximity Insight partner with brands to equip their store teams, within a matter of 6-12 weeks, with the capability to create amazing conversations with their customers using our feature rich, out-of-the box shop floor engagement platform. From data capture, to product selection and checkout our customers typically realise increased purchase rates of ~24% achieving ROI within 6-12 months.
greyhairworks is a group of digital and retail folk who’ve been round the block.
We curate best in breed solution providers to enable Retailers to serve their customers better. We focus on fast-tracking benefits whilst keeping internal effort to a minimum.
- We are trusted for our mature approach and expertise in selection and curation of solutions
- We are straight to the point, deliver fast and relevant propositions
- We focus on solutions requiring limited/no integration for POCs
Retailers who want to consider the most relevant, latest and best innovation in digital use us. This includes Ann Summers, Body Shop, Boots, Holland & Barrett, Joules, Landsec, Lego, Morrisons, Nestle, Sainsburys and Unilever amongst others.
Our board comprises Jesper Wiegandt former Global Head of Shopper Marketing at P&G, Pete Northing, who was Global Head of Partnerships at Red Bull and Andy Harding the ex Chief Customer Officer at House of Fraser.
Say hello to WeFiFo. WeFiFo.com is a tech start up changing the way the world eats.
An inclusive community for enthusiastic cooks, WeFiFo works with home cooks, supper club hosts and professional chefs and enables them to share their food with the local community.
WeFiFo events are taking place across the UK, and through the platform hosts are bringing brand new cuisines to some of the most rural towns and villages in the country. Now, with WeFiFo – residents of Darwen, Lancashire can now eat Vietnamese food, Leamington Spa has twice monthly vegan feasts and in Bolton – Polish dumplings are on the menu!
Go Instore is revolutionising the way businesses engage with their customers via our (live) video-first platform. Connecting online customers to in-store or studio sales experts in an immersive and engaging way, Go Instore drives measurable increases in conversion rates and retail efficiencies.
Unifying our partners’ physical and digital assets, we are pushing the boundaries of Mixed Reality and AI in a commercially tangible way. Partnering with international brands such as Marriott, Porsche, Dyson and Knight Frank, Go Instore is delivering the future, today.
Vibes enables marketers to deliver compelling and profitable mobile engagement conversations. By being the leader in mobile marketing for over 20 years, Vibes has partnered with more than 150 global brands, including Gap, Amazon, The Home Depot, Chipotle and Lane Bryant, to run sophisticated mobile marketing campaigns across SMS, mobile wallet, push and other messaging channels.
Stowga is a global warehousing marketplace and the largest database of warehouses in the UK. Through the marketplace, companies can search, compare and book warehouses instantly. It used to take weeks or even months to find a warehouse, now it takes seconds.
Every business with seasonal peak can use Stowga to book additional capacity (e.g. Christmas, Black Friday). Customers also use Stowga to be agile and test new ideas, new markets, products and business models. And because the Marketplace brings transparency to an opaque market, it’s now possible to check if you’re getting ripped off or not… Need a contingency plan? Need to get closer to your customers? Visit the Stowga Marketplace.
For space suppliers, i.e. 3PLs, warehouse managers and corporate (BT, Asda, etc.), the Stowga Marketplace connects them to customers from all around the world, and enables them to market their sites like never before, with added data layers and insights in user search term and volumes in their area, and more… Want to generate income out of empty space? 1) Create a public profile 2) Set your prices 3) Transact on your own terms. Visit the Stowga Marketplace.
Duel is a Customer Advocacy Marketing platform that helps brands and retailers sell more by turning their customers into advocates. The nature of growing brands has changed since the introduction of social media. Tesla, GoPro, Zara, Twitter & Facebook all grew with zero traditional advertising budget, but instead through word of mouth and the advocacy of their customers. Duel’s platform automates the process of generating and using this advocacy, in order to make a marketing automation platform for a new socially-connected world.
From a centralised dashboard, brands can incentivise customers for advocacy actions, like referring, sharing or creating content, and track these actions.
Furthermore, any content created, like product photos and testimonials, are automatically moderated, indexed and ranked by Duel’s Content Hub for automatic displayal online. The advocacy can be displayed across every channel instantly, including product pages, landing pages, social pages or digital advertising. This is useful, as adding your customer’s advocacy to your online experience builds emotional connection and makes every element of your company’s marketing, advertising, and eCommerce more effective.
Therefore, using advanced automation and machine learning, Duel is the only platform to automate Customer Advocacy Marketing across 1000s of products and millions of customers in every online and offline channel.
jisp digitises in-store products so shoppers can access information & pay for products simply by tapping or picking the item up. The jisp tap&go feature provides the ultimate in shopping convenience, is 3x faster than scanning, offers our unique pay-anywhere feature jispPAY and for customers who aren't sure about a product jisp facilitates purchases even after the shopper has left the store. For the first time, grocery, pharmacy, fashion, gift, electrical and hardware, in fact all high street retailers, can now connect & engage with shoppers providing all the benefits and advantages of online shopping but in-store. www.jisp.com
StoryXpress is a cloud-based video creation platform for retailers and brands to create high performing product videos at scale using existing images and copy. Now, leverage the power of videos on your e-commerce platform and sell more.
Visii is an A.I. company that helps online and offline retail businesses to increase sales, personalisation and efficiencies using AI-powered user comprehension & image analysis. Some of our Conversion Optimisation products include Visii Assistant - a personalised shopping assistant that guides customers from browsing to discovery to purchase, Visii Lens - empowers customers to take or use an existing picture to drive their search & discovery process, Visii Explore - a visual search experience that adapts to customers’ preferences in real-time based on their interactions with retailers product catalogue, Visii Similar - If a product is out of stock, or not what a customer is looking for, Visii Similar willl automatically suggest similar products. www.visii.com
Product Guru is a product discovery platform, allowing suppliers of products across all FMCG, home, gift and travel categories to showcase their products to retail buyers.
Product Guru has been designed to overcome the challenge to both buyers and suppliers in getting the right products into the right hands at the right time. Our platform allows suppliers to showcase their products to relevant buyers, at the time the buyers are ready to review those products. It provides details of products to buyers in a uniform way, allowing them to make clearer decisions and it gives them the information they need to isolate the products that meet their criteria.
Arrange samples, meetings, stay in touch through the platform to track the on-going performance of the products to drive a future listing, all we will do is facilitate the introduction.
A buyer from a well-known UK supermarket chain came up with the best description we’ve heard yet: “You’re like Tinder for retail buyers and product suppliers”. Love it. Here’s to swiping right!
Vyking is an end-to-end augmented reality and 3D graphics solution, with ultra-lightweight 3D face tracking and foot tracking allowing brands and e-commerce companies to incorporate virtual try-ons in existing mobile applications. We’re also working on a web solution so the same computer vision technology can run in mobile browsers. We license our technology out to brands directly and e-commerce platforms.
Here’s the thing about big data: it’s actually pretty small.
There are some amazing Big Data companies out there, doing incredible things with numbers. But 80% of all the data in the world comes in the form of unstructured text. Think of the insight to be gained, the questions to be answered, the problems to be solved, in that 80% of all data. And yet, most big data companies don’t touch it.
Why not? Because language is But language is vast, nebulous, loud, confusing, sarcastic, diverse, surprising, colloquial, fluid, shrtnd and yoof, bruv. Spelling is hit and miss. Most data analysis deals in quantative data, and the language used online could not be more qual.
Word Nerds is a Very Big Data company. We bring together AI Scientists, Corpus Linguists and Data Analysts to provide language understanding on an industrial scale. Our clients, including the Maybourne Group, Nissan and Northumbrian Water - use this understanding to find new customers, uncover issues with products, manage their brands and avoid recalls.
Wordnerds will help you understand what is being said about you when you’re not around.
More information at wordnerds.eu
Uncrowd knows how customers choose retailers. Our unique platform builds on Friction/Reward Indexing (FRi) to provide retailers with precise insight into the levers to pull to become first-choice for more customers, more of the time. Where NPS mumbles 'smoke'; FRi shouts 'FIRE' and then shows retailers exactly where to point the CX hose.
And yes please to the breakfast session.
Hexa is an AI based 3D market network that is disrupting the way 3D content is created.
Their technology, across all 3 main focus categories (Fashion, Furniture and consumer electronics), makes it easy to create, scale and distribute 3D content by automatically converting their customers existing 2D images into AR/VR/web compatible 3D assets.
Hexa is currently working with companies like IKEA, H&M, Decathlon, Taregt, Macy's, Harvey Norman and many others that have requested to stay anonymous.
C-Centric’s Schedulehub is an omnichannel appointment and queue management solution
Key capabilities: -
- Enterprise appointment scheduling platform (Web/mobile/contact centre & in store)
- Retail concierge application for in store queue management
- Kiosk self-serve (Queue management/video concierge/endless aisle & agent assisted sales)
- API to embed within existing applications
- Scheduler analytics engine that calculates appointment slot demand and availability
- Customer journey intelligence – provides retailers with actionable timely intelligence on omnichannel customer journeys.
We are now seeing significant interplay between store networks, contact centres and digital self- serve in customer journeys. Schedulehub provides a core component in facilitating this.
For more information please contact Michael Page at Michael.firstname.lastname@example.org or call 07740 649028.
Aura Vision Labs
Experiential shopping and new shopping habits are on the rise, but few retailers can measure the quality of their in-store shopping experience, beyond rudimentary footfall counts. Aura Vision’s cutting-edge AI captures every step of the shopping journey, and we also estimate the age and gender of every shopper in your stores.
We enable A/B testing for the offline world and allow retailers to do things many new things:
- Improve capture rate by testing more effective window displays and media
- Improve sales by knowing which products are getting high or low engagement from which demographics.
- Know which routes customers take around the store and whether high-margin products can be reallocated for target demographics
The Shoppar customer analytics platform was developed out of a need to measure and understand POP performance in-store. Developed in 2016 and deployed globally with large clients, the technology has grown to operate in a large variety of store environments to understand customer interactions and engagement. The software measures store traffic enriched with demographics, POP display interactions and digital screens to measure their ROI.
Delivering in-store shopper data to improve our clients’ marketing activities is at the core of everything we do. Customer interactions with marketing campaigns can be accessed in real-time in the form of data measuring demographics, emotional state and engagement levels. Shoppar delivers more than just data; artificial intelligence runs on the platform providing the end user with actionable insights. Campaign testing and optimisation can be achieved within just a few hours to ensure the desired sales outcomes are achieved.The foundation of the platform has been developed with GDPR compliance at its core.
Intelistyle is the first A.I. fashion stylist that instantly styles users’ own clothes or suggests new clothes to buy based on what they own, while tailoring recommendations to personal style, body type as well as the latest fashion trends. Retailers can integrate A.I. styling services for personal complete the look recommendations on their website/app and in store
Gift & Co
We are the worlds first gifting technology platform, enabling businesses to create powerful loyalty and promotional microsites whilst utilising the vast catalogue, logistical superiority and global footprint of Amazon Business. It’s never been quicker or simpler to setup promotions for your customer base. With our powerful campaign and theme builder tools your marketing teams can build promotional sites in minutes, populating them with items from the vast catalogue of Amazon Business with options to ship globally to any customer, no matter how remote they may be.
Spirable is enabling a future where no two viewers see the same video. The Spirable platform achieves this by combining the power of storytelling with data and AI to create contextual videos at scale.
Multiple data sources can be combined to change every aspect of the video creative so that when viewed it is always the most relevant and useful.
Spirable automates the creation of contextual video for audiences on Facebook, Instagram, Messenger, Snapchat, YouTube and Display as well as millions of personalised one-to-one videos for every customer through CRM.
Driven by data and powered by AI, Spirable's proprietary technology transforms the way leading brands approach storytelling through contextual video. As a self-serve platform, we put the creation of personalised videos where it belongs - in the hands of the storytellers.