2019 Featured sessions

The digital revolution has unlocked a new world of opportunities where technology is being used to increase value, convenience and experience for the customer. Customers' expectations have grown to sky-high heights and the retailers that fail to keep up with these will not survive. Our amazing set of speakers were selected because they are at the top of their game in terms of leading the commerce industry forward.

Join these fantastic sessions in order to be inspired, learn and gather tangible takeaways to then take back to your businesses, in order to not just survive, but thrive in the new digital age.

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  1. This session will explore how retailers are using location intelligence science and data to steer their brick and mortar strategy. Key takeaways include: How retailers can and should be connecting dat ...
  2. This panel session will gather leading retailers and retail industry designers – from Adidas, Westfield, and Gensler – that are witnessing the front-lines of this brick-and-mortar audiovisual transfor ...
  3. Facial recognition technology has advanced considerably in the last 2 years with everything from smart phones to border control using it as a bona fide security measure. Yet, privacy concerns appear t ...
  4. Eric Colson, Chief Algorithms Officer, will explain how Stitch Fix, an online personal styling service with 2.9 million US users, is ahead of the retail curve thanks to its business model built on the ...
  5. This session will deep-dive into successful and failed cases in machine learning in different contexts at Yandex Marketplace- and what should be learned from them. Key takeaways include: Learn why you ...
  6. This will be a debate about the future of the mobile phone and internet of things devices- which will win? Key learnings will include: Dive into M-Commerce from Chinese perspective and what this will ...
  7. Managing the merchandising decisions across a 2 million (growing to 4 million) SKU two-sided marketplace would be unwieldy except for the tools and systems thredUP has built. Chris will share how thre ...
  8. This session will explore how the latest innovations in Machine Learning and AI are making styling advice available to consumers at scale. Can the essence of fashion and human creativity really be rep ...
  9. This session will explore how Hotels.com and Persado are working together to utilise AI at scale to create meaningful customer experiences. Key learnings include: Hear how Hotels.com is moving the nee ...
  10. Moving data automatically has become a standard for multichannel businesses looking to reach new heights, but many businesses do little beyond automating the movements of the product/order lifecycle. ...
  11. This session will explore how Babylon Health is working with Amazon Web Services to drive operational efficiencies in their business. This session will explore the future of AI in commerce- how can it ...
  12. Join this session to hear a discussion about disruption of the Fintech space- and what this could mean for your commerce business. What has caused the explosion of challenger banks/fintechs that we ha ...
  13. Join Debbie Bond from Lovehoney and Joshua Scotton from Personify XP as they discuss how to provide personalised customer experiences and understand your customer and their needs against all odds- eve ...
  14. This is the year of 5G - and this session is an absolute must-attend for retailers who need to learn about the newest developments in 5G so that they know how to use it and unlock its huge potential i ...
  15. In this presentation, David Coombs, Head of Strategic Services at Cheil, and Rebecca Hirst, Marketing Director at Samsung Electronics will discuss the current trends in the connected home, including s ...
  16. In this keynote Picnic will show how a unique combination of IoT, AI, Drones and autonomous vehicles is forming the next generation of commerce. From mobile to voice interfaces, from manual to autonom ...
  17. As markets continue to challenge retailers and pace of change only increases we are now seeing many once mighty retailers seriously struggle to keep-up with customers’ expectations. This because despi ...
  18. Working in academia, the public and private sectors, Daniel is a leading expert in artificial intelligence as well as its applications and the social, commercial, economic and ethical implications. In ...
  19. Join this panel to learn how these retail leaders have transformed their companies through culture and tech innovation in a technology-driven age - and why you need to nail both to survive. Key learni ...
  20. In this keynote Picnic will show how a unique combination of IoT, AI, Drones and autonomous vehicles is forming the next generation of commerce. From mobile to voice interfaces, from manual to autonom ...
  21. This session will explore how retailers can use blockchain in their supply chains. Drawing on experiences of partnering with multiple companies across fashion and retail, and combining learnings from ...
  22. There is a growing consumer need and desire for value chain transparency in commerce. Emerging technology can play a hugely important role in delivering this. Arla Finland has set its sights on buildi ...
  23. Join this panel to hear leaders in digital commerce discussing how they are driving their digital strategies forward in a technology-driven world, their learnings along the way, and what they believe ...
  24. This session will explore how AI and robotics are creating jobs in the retail industry and not replacing them - contrary to the view of many commentators. The speakers will discuss how the collection ...
  25. This session will be looking at the different challenges and opportunities on the technologically-enabled sustainability agenda- and how companies are innovating and implementing new technologies to h ...
  26. Join this workshop to participate in a game which will put your knowledge of your customers to the test… Key learnings include: Learning about new customer demographic opportunities Interactively high ...
  27. This session will explore how Hotels.com and Persado are working together to utilise AI at scale to create meaningful customer experiences. Key learnings include: Hear how Hotels.com is moving the nee ...
  28. This session will discuss the need to refocus how customers are quantified and why a persona-based approach can generate better results. In addition, it will also cover how retailers should view techn ...
  29. This session will explore neuromarketing- what it is, how it works and how ThinkNeuro are working with Unilever to research and develop meaningful marketing strategies. Key learnings include: An explo ...
  30. Moving data automatically has become a standard for multichannel businesses looking to reach new heights, but many businesses do little beyond automating the movements of the product/order lifecycle. ...
  31. These two experts of size and fit technologies and strategies will explore how to improve your online size and fit strategy and what retailers need to know to get this right to reduce e-commerce retur ...
  32. The mobile engagement market is expected to grow ten-fold to around $40 billion over the next five years. Marketers and app developers are starting to realize that investing in acquiring users in no l ...
  33. This panel is composed of female start-up founders and their investors and will be discussing how to offer highly personalised experiences tailored to female customers, how to analyse consumer data th ...
  34. This presentation will focus on Marcela’s perspective on ‘Home Commerce’ and the opportunities for retailers. She will discuss her vision for Hello Alfred and beyond, her work with CPGs, what’s she’s ...
  35. In this fireside chat Josh Builder, CTO of Rent The Runway, will chat about disrupting fashion, pioneering the rental and subscription model – and what this says about the customer and what retailers ...
  36. In this session Zak Normandin will discuss how he’s disrupting the drinks industry, his cashierless retail concept, cCommerce, and how he’s working with CPGs. Key learnings include: How Zak and CPG in ...
  37. Join Debbie Bond from Lovehoney and Joshua Scotton from Personify XP as they talk about how Personify XP has enabled Lovehoney to provide personalised experiences by understanding who their customers ...
  38. Whether we look to discount shopping, social commerce or mobile payments, Chinese shoppers have operated at the very forefront of retail behaviours for some time. Leaps such as using one app – WeChat ...
  39. This session will explore how Freedompay and MGM Resorts are partnering to attract, engage and build meaningful customers at scale for MGM Resorts. They will explore how they’re using collecting and u ...
  40. In this fireside chat Josh Builder, CTO of Rent The Runway, will chat about disrupting fashion, pioneering the rental and subscription model – and what this says about the customer and what retailers ...
  41. In this session Zak Normandin will discuss how he’s disrupting the drinks industry, his cashierless retail concept, cCommerce, and how he’s working with CPGs. Key learnings include: How Zak and CPG in ...
  42. What has caused the explosion of challenger banks/fintechs that we have seen over the past couple of years? How did they both come to get involved in the industry? How are challenger banks and fintech ...
  43. Whether we look to discount shopping, social commerce or mobile payments, Chinese shoppers have operated at the very forefront of retail behaviours for some time. Leaps such as using one app – WeChat ...
  44. “$1.7 trillion will be spent on digital change by 2019, 90% of those programmes will be considered a failure.” McKinsey, 2017. The digital revolution is bringing about huge changes, all at an unpreced ...
  45. Attendees will leave this session with actionable insight they can immediately implement within their businesses just in time for peak trading season. For the first time ever, the former Head of Prici ...
  46. Join this session to hear unique research about size and fit and strategies to help fashion retailers personalise the digital shopping journey for consumers, reduce returns rates and ultimately antici ...
  47. This session will be looking at the different challenges and opportunities on the technologically-enabled sustainability agenda- and how companies are innovating and implementing new technologies to h ...
  48. In this session Zak Normandin, CEO of disruptor beverage brand Iris Nova, and Kellam Mattie, CMO of Venturing & Emerging Brands from Coca Cola, will discuss how and why they’re collaborating, Iris Nov ...
  49. A walkthrough of why and how tech is THE engine of economic growth and opportunity in Europe, and why the UK is still one of the best places in Europe to foster technology innovation in businesses. Th ...

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