Leveraging technology and innovation to enable true customer-centricity: accelerating growth in emerging markets

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Leveraging technology and innovation to enable true customer-centricity: accelerating growth in emerging markets

02 Oct 2019
Track 3
The Customer Evangelists

Key takeaways include:

  • Insights into how Klasha is serving these markets through innovation and technology and by developing its own ecosystem- and what you can learn  
  • Deep dive into Klasha’s amazing customer-centricity – and what technology is enabling them to offer a localised service  
  • Insights into the culture of Klasha’s all-female team and their digital-first approach
Chairperson
Isobel Chillman , Creative Strategist At Connect - Retail Week
Speakers
Jessica Anuna, CEO & Founder - Klasha

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