Revolutionising Direct To Consumer

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Revolutionising Direct To Consumer

03 Oct 2019
Track 4
The Final Milers , The Customer Evangelists , The Digital Collaborators

Key takeaways:

  • How retailers can create the perfect 360-degree customer journey and meaningful loyalty, thereby encouraging new customers and increasing customer retention
  • Insights into the secrets behind speed & agility to market: newness & relevance
  • Some insights into certain things DTC brands excel at – eg. Many of them don’t have stores, so their packaging and other aspects of their brands are super important as they act like their store front- what can other businesses learn from them here
  • How to win at DTC when competing against your own brand in a multi-brand environment – learning and insights
Speakers
Andrew Curran, Director - Retain.me
Sally Minto, Digital Director - Revolution Beauty

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