Ship from shop: The logistics behind serving customers from 2,500 boutiques
Fireside chat: Retail Week commercial content editor Megan Dunsby interviews Farfetch head of supply chain products Tatiana Lopes and Sorted sales director Andy Hill
The store of tomorrow is warped beyond all recognition, and its role in the customer journey has been completely reshaped too. The world is getting smaller, and consumer expectations are getting bigger. Retailers can either keep up or give up.
With a unique challenge on her hands, Lopes manages the products and teams that run the colossally complex supply chain for the world’s biggest luxury fashion platform – Farfetch.
Sorted tech is unrivalled; powering checkouts, delivery management and parcel tracking for some of the biggest global retailers. So, Andy is the king when it comes to connecting the delivery dots.
This fireside chat to pick apart the ship from store model, and reveal the secrets about the future of fulfilment.