The Agile Retailer: Tech and data unlocking the power of Shop Direct

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The Agile Retailer: Tech and data unlocking the power of Shop Direct

02 Oct 2019
Track 1
The Customer Evangelists , The Digital Collaborators , The Talent-Seekers

Shop Direct has big plans to realise the full potential of a truly integrated retail and financial services business by putting tech and data at the heart. Join this exclusive session to hear about how the pureplay is fostering an agile culture and breaking down traditional barriers in organisational structure to deliver value better and faster, and create the best shopping experience for Shop Direct’s four million customers.

Key takeaways include:

  • Hear unique insights into Shop Direct’s plans to rebuild the customer journey by putting technology and data at the heart of their business
  • Learn how Andy’s technology skills and expertise are being leveraged into Shop Direct’s digital strategy and his key learnings
  • Please note this is Andy’s first speaking engagement since joining Shop Direct
Speakers
Andy Burton, Group Chief Technology Officer - Shop Direct

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